Claim settlement team

 A motor insurance claim is a request made to your insurer to cover repair costs or losses after an accident, damage or theft. True Insure guides you through every step to ensure smooth processing. 

 You should file a claim immediately after an accident, damage or theft. Our team helps you report the claim on time and avoid delays. 

 You usually need the RC, driving licence, policy copy, photos of the damage and the FIR (if required). True Insure helps you collect and submit all documents correctly. 

 You can register a claim by calling your insurer or contacting True Insure. Our claim team completes the process on your behalf and updates you at every stage. 

 We coordinate with the insurance company, workshop and surveyor, follow up regularly and ensure quick, hassle-free settlement for our customers. 

 A cashless claim allows repairs at a network workshop with no upfront payment. True Insure helps you choose the right garage and manages the approval process. 

 For minor damages, FIR is not required. True Insure guides you based on the type of loss to avoid rejection. 

 Most claims get settled within a few days to a few weeks depending on the damage. We monitor progress daily to speed up the process. 

 Common reasons include invalid documents, mismatched details, late reporting or non-covered damages. True Insure helps you avoid these mistakes with proper guidance. 

 An Own Damage claim covers damage to your vehicle due to accidents, fire, theft or natural disasters. We help file OD claims quickly and correctly. 

 A Third-Party claim covers injury or damage caused to others. True Insure supports you with documentation and legal guidance when required. 

 Yes, unless you have NCB Protect. True Insure advises you on whether to claim or repair privately to help you save your NCB. 

 Ensure safety, take photos, collect details and call True Insure. We help you follow the correct steps to avoid complications. 

 Yes. True Insure provides regular updates and handles all communication with the insurer and workshop to keep you informed. 

 You can choose any insurer-approved cashless workshop. We recommend the best options to ensure quality repairs and faster approvals. 

 A surveyor assesses the damage and approves repair costs. True Insure coordinates with the surveyor for quick inspection and approval. 

 Our team handles paperwork, follows up with the insurer, works closely with workshops and removes delays caused by miscommunication. 

 Yes. We offer expert support through our empanelled Orissa High Court Advocate to resolve claim disputes legally and effectively. 

 Only deductibles or non-covered items (if any). True Insure explains all charges clearly before repair starts. 

 We offer end-to-end support, dedicated claim managers, strong insurer tie-ups and legal assistance. Our goal is fast, transparent and stress-free claim settlement for every customer.